Privacy Policy

Effective Date: 08/07/2025

1. Applicability

These general terms and conditions apply to all educational courses, workshops, and training services provided by Endo en Zo Academy.

2. Registration & Agreement

By registering for a course via website, email, or any other method, the participant agrees to these terms. Registration is finalized once confirmed in writing by the Academy.

3. Payment

  • Full payment is required before the course begins.
  • Accepted via bank transfer or online payment.
  • If payment is not received on time, access may be denied.

4. Cancellation by Participant

  • 30 days: Full refund minus €35 admin fee
  • 14–30 days: 50% refund
  • <14 days: No refund

Substitution by another participant is allowed at no extra cost if communicated in writing

5. Cancellation by the Academy

Courses may be cancelled or rescheduled due to low registration or unforeseen circumstances. In such cases, full refunds will be given. The Academy is not liable for any other incurred costs.

6. Intellectual Property

All course content remains the intellectual property of the Academy or its lecturers. Distribution or reproduction without written permission is prohibited.

7. Liability

The Academy is not liable for any damages resulting from participation or use of course content, nor for technical failures during online sessions.

8. Complaints Procedure

Complaints should be sent in writing to info@endoenzoacademy.com within 14 days. We respond within 10 business days. If unresolved, a neutral third party may be engaged.

9. Force Majeure

The Academy is not liable for cancellations or delays caused by force majeure events (e.g., illness, government restrictions, natural disasters).

10. Governing Law

All agreements fall under Dutch law. Disputes will be settled by the competent court in Amsterdam.