Full payment is required at the time of registration to secure a spot in any course.

Early bird discounts may be available for registrations completed before a specified date.

2. Cancellation by Participant

Cancellation more than 60 days before the course start date: Participants are eligible for a full refund minus a €100 administrative fee.

Cancellation between 30-60 days before the course start date: Participants are eligible for a 50% refund of the course fee.

Cancellation less than 30 days before the course start date: No refunds will be provided. However, participants may transfer their registration to another individual or request to defer their enrollment to a future course date (subject to availability and approval by Endo en Zo Academy).

3. Course Rescheduling

If Endo en Zo Academy BV needs to reschedule a course, participants will be notified as soon as possible. Participants will have the option to transfer their enrollment to the rescheduled course date or receive a full refund.

If a participant is unable to attend the rescheduled course, they may request a full refund or transfer to another course of equal value.

4. Course Cancellation by Endo en Zo Academy BV

In the event that Endo en Zo Academy BV cancels a course, participants will receive a full refund of all registration fees paid. The academy will not be responsible for any additional costs incurred by participants, such as travel or accommodation expenses.

5. No-Show Policy

Participants who do not attend the course and have not provided any prior notice will not be eligible for a refund or rescheduling.

6. Exceptional Circumstances

In cases of serious illness, family emergencies, or other unforeseen circumstances, participants may request a refund or rescheduling. These requests will be considered on a case-by-case basis, and Endo en Zo Academy BV reserves the right to require supporting documentation.

7. Refund Process

Refund requests must be submitted in writing via email to [contact email address].

Approved refunds will be processed within 14 business days of the request.

8. Contact Information

For any questions or to request a refund, please contact us at:

Email: info@endoenzoacademy.com

Note: This policy is subject to change, and participants will be notified of any amendments. The version applicable to a participant will be the one in effect at the time of their registration.